Change management case study
Legacy system migration
opening up new contracts
Leading turnkey engineering firm
Change management for a London engineering firm’s design team, moving it off legacy software onto a platform aligned with ISO 19650.
100%
Team adoption
5+
New contracts won
ISO 19650
Standard adopted
3 years
Continued client relationship
The challenge
A whole design team to move at once
A leading engineering firm in London, working nationwide, needed to move its internal design team off legacy software and onto a modern platform aligned with ISO 19650.
The team had worked on the old software for many years. The company was taking on the new platform for the first time, so every designer was starting from scratch.
Contracts requiring the new platform and ISO 19650 compliance were coming in, so the whole team had to reach a high level of competence quickly.
What made it complex
- A whole team new to the platform
- Many years of work on the old software
- New contracts needing the new platform
- ISO 19650 compliance to put in place
What was delivered
Technology adoption from first plan to live projects
One change lead across planning, people, training, process and support.
Change planning
Scope agreed with the company, then the change sequenced in stages from core skills through advanced use to live project work.
Engaging leadership
Engineering leads involved from the start, so the rollout was planned around the contracts the firm needed to take on.
Training and adoption
Training built around the team’s own design work rather than generic features, with adoption followed through to live projects.
Pilot project
A completed project rebuilt on the new platform as a pilot, proving the new way of working before live contracts relied on it.
Process and standards
Design processes aligned with ISO 19650, so the new platform was used the same way across the team and on every project.
Embedding the change
Support kept in place after the rollout until the new way of working held, with the relationship continuing for 3 years.
The result
The whole design team working on the new platform, winning ISO 19650 work the firm could not take on before.
12 weeks
Initial rollout
3
Rollout stages
Related services
Service used
New systems, processes and sites introduced with training and adoption planned in, so the change holds.
Run alongside
Constraints in process, throughput and systems found on site, then fixed and stabilised without stopping the line.
Where to start
An independent review with a written action plan showing the causes and what to fix, for a fixed £2,450.
Moving a team onto a new system?
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